With over 60 years of experience, AVR provides the very best in software and services for the utility business. Including utility billing, water meter reading, back office administration services and many more! We serve organizations that are among the largest in the trade, all the way to small privately held utilities of less than 250 connections. We continue to lead the industry through comprehensive research, developed by our own team and working with our partners. Whether you choose to use all or some of our products and services, AVR has a solution for you.
Utility Billing Software – uVisionPLUS
A cloud based utility billing solution that provides you the stability to run your billing cycles smoothly and efficiently, from start to finish.Built with a user-friendly dashboard, navigate the full suite of customer care functions easily with unlimited sessions. Created for Water, Gas and Electric utilities
Mobile Work Order – uManage Mobile
uManage Mobile works seamlessly with other back end management solutions or with our utility billing software -uVisionPLUS. The user can complete all tasks such as; view, sort, search, and complete work orders. You can also capture and attach photos straight from your device. (desktop version available)
Bill Printing & Mailing
Operational requirements to print and mail your bills are very demanding of your time, costs, and resources. Instead of you manually processing statements in your office, you simply send us your files and AVR will process, print, and mail all of your statements directly to your customers.
AVR offers multiple forms of payment for your customers to pay their bills. Including: Credit Card, ACH/Bank Draft, QR Code, and many more. We’ve incorporated mobile device communications and Java messaging services to bring you the latest in technology today. Some products even make bank deposits too! We make it convenient for them while saving your time and expense.
Mobile Meter Reading – uRead
uRead is a full meter reading application designed for Android smartphones and tablets. It offers the user the ability to enter readings, record office messages and/or pictures, and transmit to the office. Options include previous read suppression, high and low read, plus reverse formula driven checks and user required photography to support the high and low reverse readings. All pictures are attached to the customer account for reference.
Managed Back Office Administration
AVR’s Managed Back Office Administration (MBA) offers a full range of services throughout the billing cycle. Payments and billing will be up and running immediately after conversion. Bank deposits are made daily and we process your customer’s payments and post them for you. If required, we inter-connect your data so that it is easily available to your staff. Checks and balances are in place assuring you peace of mind and accuracy.